Frequently Asked Questions
Shipping, returns, sizing, payment and more.
Standard shipping takes 5–10 business days after 2–3 business days of handling. Express (2–4 business days transit) and Overnight (1–2 business days transit, via FedEx Priority) are also available at checkout.
Yes — free standard shipping on all U.S. orders over $75. Orders under $75 ship for a flat $6.99.
Yes, we ship to Alaska and Hawaii via standard shipping. Delivery typically takes 7–14 business days, and the $75 free shipping threshold does not apply to these destinations.
Currently we ship within the United States only, including Alaska, Hawaii, and U.S. territories.
Visit our Track Order page and enter your email and order code from your confirmation email.
We accept returns within 30 days of delivery on unworn, unwashed items with tags attached. See our full Return Policy for details.
Once we receive and inspect your return, refunds are processed within 5–10 business days to your original payment method.
Yes — email us at support@smilesfashion.us and we'll process an exchange as long as the item is in stock.
Contact us within 7 days of delivery with a photo and your order code. We'll send a replacement or issue a full refund at no cost to you.
Orders can be cancelled or modified within 2 hours of placement. Email us right away at support@smilesfashion.us and we'll do our best to help.
We accept PayPal, Visa, Mastercard, American Express, and Discover through our secure PayPal checkout.
Yes. Checkout is protected with 256-bit SSL encryption, and we never store your card details on our servers.
No — we do not charge sales tax. You pay 0% sales tax ($0.00) on every order.
Our garments run XS through XL with a relaxed, true-to-size fit. Check the size chart on each product page for detailed chest, waist, and hip measurements.
Machine wash cold with like colors on a gentle cycle, and tumble dry low or hang dry. Avoid bleach to keep prints vibrant wash after wash.
Yes — email support@smilesfashion.us for bulk orders of 10+ units or wholesale inquiries. We respond within 1–2 business days.
Email us at support@smilesfashion.us — we restock popular prints regularly and can let you know when it's back.
Our prints are developed in-house and every order is packed and shipped from our warehouse in Secaucus, New Jersey.